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Privacy Policy

Last Updated: 12/6/2025

 

Boho & Beyond (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices outlined in this Privacy Policy.

 

1. Information We Collect

We may collect personal and non-personal information to provide and improve our Services.

a) Personal Information

Information you provide directly, such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party processors)

  • Order history

b) Automatically Collected Data

When you browse our website, we may automatically collect:

  • IP address

  • Device and browser type

  • Cookie and tracking data

  • Pages visited, time spent, and interaction data

c) Optional Information

Provided voluntarily, such as:

  • Product reviews or ratings

  • Customer service inquiries

  • Survey responses

  • Social media interactions

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2. How We Use Your Information

Boho & Beyond uses your information to:

  • Process and deliver your orders

  • Communicate order updates and shipping notifications

  • Provide customer support

  • Improve and personalize your shopping experience

  • Send promotional offers (you can unsubscribe anytime)

  • Analyze website performance and customer behavior

  • Detect fraud and enhance security

  • Comply with legal or regulatory obligations

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3. Legal Basis for Processing

Depending on your region, we process your data under:

  • Consent

  • Contractual necessity (to fulfill your order)

  • Legal obligations

  • Legitimate business interests (security, improvement, analytics)

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4. Sharing Your Information

Boho & Beyond does not sell your personal information.

We may share data with:

  • Payment processors (e.g., Shopify Payments, PayPal, Stripe)

  • Shipping partners (e.g., Canada Post, USPS, UPS, FedEx)

  • Analytics and marketing providers (e.g., Google Analytics, Meta Ads)

  • IT & website maintenance partners

  • Legal authorities, when required

All third parties must protect your information and may only use it for approved purposes.

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5. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to:

  • Ensure website functionality

  • Remember your preferences

  • Analyze traffic and behavior

  • Improve shopping experience

  • Provide personalized ads

You may disable cookies in your browser settings, though some website features may not function properly.

6. Data Security

We implement commercially reasonable measures to protect your information, including:

  • Encryption

  • Secure servers

  • Access controls

  • Regular security monitoring

While we strive for maximum protection, no method of online transmission is 100% secure.

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7. International Data Transfers

Your information may be stored or processed in:

  • Canada

  • The United States

  • Other countries where our service providers operate

By using our Services, you consent to such transfers, which comply with global data protection standards.

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8. Your Rights

Depending on your location:

Canada (PIPEDA)

You have the right to:

  • Access your personal information

  • Request corrections

  • Withdraw consent

  • File a complaint with the Privacy Commissioner

United States (General)

You may:

  • Request access to your data

  • Request deletion

  • Opt out of marketing communications

GDPR-Friendly Rights (Global)

You may:

  • Access your data

  • Request deletion

  • Correct inaccuracies

  • Restrict processing

  • Object to data use

  • Request data portability

To exercise your rights, contact us at the email provided below.

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9. Data Retention

We retain personal information only as long as necessary to:

  • Provide your orders

  • Operate our business

  • Meet legal and regulatory requirements

After that period, data is securely deleted.

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10. Children’s Privacy

Boho & Beyond does not knowingly collect data from children under 13 (or the minimum legal age in your region).
If we become aware of such data, we will delete it promptly.

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11. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices.
We encourage you to review their respective privacy policies.

 

12. Policy Updates

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated revision date.
Your continued use of the Services indicates acceptance of the updated policy.

 

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-Boho & Beyond

HELPFUL LINKS

 

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Boho & Beyond was born from a simple belief: that beautiful, sustainable home essentials should be accessible to everyone who values quality, craftsmanship, and environmental responsibility.​ We partner with skilled artisans around the world to create pieces that not only enhance your living space but also support traditional crafts and sustainable practices.

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